Medical Receptionist - Family Medicine

Trinity Health Corporation•Wilmington, DE

31d

About The Position

Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Full-time Medical Receptionist to join the team at our Family Practice! The receptionist assists the practice manager and physicians in maintaining a patient / customer focus, supports the delivery of highest quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets. Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Contributes to team effort by accomplishing related results as needed.

Requirements

High School Diploma or equivalent (required)

Nice To Haves

1+ year of physician office experience (preferred)

Responsibilities

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Contributes to team effort by accomplishing related results as needed.