Medical Receptionist

McGinley Orthopaedic Innovations Inc • Casper, WY

13d

About The Position

Join a dynamic medical team where your front-desk expertise meets operational versatility! We’re seeking a professional, tech-savvy individual to serve as a Medical Reception — the first friendly face patients see and a key player behind the scenes. What You’ll Do: Medical Reception & Scheduling: Greet, check-in, and check-out patients professionally and warmly Register patients, verify insurance, collect co-pays, and ensure necessary forms are completed accurately Schedule and manage appointments via the medical scheduling software; adjust and confirm appointments as needed Answer incoming calls, respond to patient inquiries, and route calls appropriately Maintain a clean, welcoming, and compliant front desk and lobby area Ensure accurate and secure handling of medical records in compliance with HIPAA Coordinate patient flow with clinical staff, assist with clinical patient needs (e.g., wheelchair escort) Support coverage for other front desks as needed across company locations Administrative & Operational Support: Assist with general office tasks including scanning, faxing, data entry, and document preparation Participate in cross-divisional support as needed to help ensure smooth daily operations Aid in preparing operational reports and tracking patient volumes Assisting leadership with operational and office tasks Assist with ordering and distributing patient education materials

Requirements

• High school diploma or equivalent required
• Medical office experience preferred (especially in patient registration/scheduling)
• Strong computer skills required; Microsoft 360, Excel, OneDrive experience with EHRs or practice management systems a plus
• Excellent communication skills, both written and verbal
• Strong attention to detail, time management, and multitasking abilities
• Ability to work collaboratively across departments and interact professionally with patients and staff
• Knowledge of insurance, scheduling and patient communications
• Knowledge of HIPAA, insurance verification, and front office operations highly preferred

Responsibilities

• Greet, check-in, and check-out patients professionally and warmly
• Register patients, verify insurance, collect co-pays, and ensure necessary forms are completed accurately
• Schedule and manage appointments via the medical scheduling software; adjust and confirm appointments as needed
• Answer incoming calls, respond to patient inquiries, and route calls appropriately
• Maintain a clean, welcoming, and compliant front desk and lobby area
• Ensure accurate and secure handling of medical records in compliance with HIPAA
• Coordinate patient flow with clinical staff, assist with clinical patient needs (e.g., wheelchair escort)
• Support coverage for other front desks as needed across company locations
• Assist with general office tasks including scanning, faxing, data entry, and document preparation
• Participate in cross-divisional support as needed to help ensure smooth daily operations
• Aid in preparing operational reports and tracking patient volumes
• Assisting leadership with operational and office tasks
• Assist with ordering and distributing patient education materials

Benefits

• Competitive salary and benefits package, including health, dental, and vision insurance
• Matching 401k
• Opportunities for professional development and continuing education
• A collaborative and supportive work environment dedicated to exceptional patient care
• The opportunity to work closely with leading health care providers and a highly skilled medical team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED