Medical Receptionist Connection Center

CommonSpirit Health•Prescott, AZ

4d•Onsite

About The Position

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career. What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers. As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work and to enjoy the outdoors. · It is an inviting community with bygone charm and modern amenities. · Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures. · The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family. Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness Job Summary and Responsibilities Must be able to commit to a one day onsite new hire orientation/4-6 week virtual training The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules Ensures positive customer service atmosphere and interactions in reception areas Answers the telephone in a pleasant and helpful manner Coordinate patient movement, reports problems or irregularities Obtains, verifies, and updates patient demographic and insurance information Provides support services to patients and medical staff

Requirements

High School Graduate
General Studies and Basic computer skills
Outlook, Windows-based and Google Suites based programs
Must be able to commit to a one day onsite new hire orientation/4-6 week virtual training

Nice To Haves

Previous medical office and/or insurance experience
Bi-lingual skills

Responsibilities

greeting, registering and scheduling patient appointments
verifying insurance eligibility and benefits
collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage
answers the phone and acts as a primary source of information to patients in the waiting area
Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
Ensures positive customer service atmosphere and interactions in reception areas
Answers the telephone in a pleasant and helpful manner
Coordinate patient movement, reports problems or irregularities
Obtains, verifies, and updates patient demographic and insurance information
Provides support services to patients and medical staff