Medical Receptionist

Revel Staffing • Cleveland, OH

37d

About The Position

A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient-focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast-paced clinic environment.

Requirements

• High School diploma or equivalent
• MediClear or equivalent HIPAA certification required
• Minimum 1 year of customer service experience (medical office preferred)
• Strong computer skills; ability to learn EMR systems
• Excellent communication, multitasking, and organizational skills
• Ability to work in a fast-paced environment with high accuracy

Nice To Haves

• Familiarity with medical terminology
• Experience in an urgent care or outpatient setting
• Positive attitude, team-oriented mindset, and strong attention to detail

Responsibilities

• Greet patients and provide exceptional customer service throughout the visit
• Manage check-in and check-out processes with accuracy and professionalism
• Answer phones and route messages using proper medical/office etiquette
• Verify insurance coverage and update patient demographics
• Collect payments, copays, and outstanding balances
• Enter and update patient information in the EMR system
• Scan, upload, and organize patient documents and clinical records
• Maintain confidentiality and comply with all HIPAA and OSHA standards
• Keep the front desk, lobby, and patient areas clean and organized
• Collaborate with clinical and administrative staff to support workflow and patient care

Benefits

• Competitive hourly pay
• Supportive, team-oriented culture
• Opportunities for growth and cross-training
• Meaningful work that directly impacts patient care
• Stable schedule and long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED