Medical Receptionist

Saint James Health IncNewark, NJ
26d

About The Position

The Front Desk Medical Receptionist serves as the first point of contact for patients and plays a critical role in ensuring efficient clinic operations and a positive patient experience.

Requirements

  • High school diploma or equivalent required
  • Strong communication, organizational, and customer service skills

Nice To Haves

  • Prior medical front desk or healthcare experience preferred
  • Experience with insurance intake and EMR systems preferred
  • Bilingual English/Spanish preferred

Responsibilities

  • Greet and check in patients in a professional, courteous manner
  • Perform insurance intake, including verification, data entry, and scanning of insurance cards
  • Verify and update patient demographics and required documentation
  • Accurately document information in the electronic medical record (EMR)
  • Send messages and route tasks to providers and clinical staff through the EMR
  • Assist patients with appointments, forms, and general questions
  • Support patients with navigation of services, including referrals and follow-up needs
  • Maintain patient confidentiality and comply with HIPAA and FQHC policies
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