Medical Receptionist

Advanced Physical Therapy • Grosse Pointe Woods, MI

1d • Onsite

About The Position

We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Grosse Pointe Woods, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.

Requirements

• High school diploma or equivalent
• Minimum of 1 year experience in a medical front office setting
• Excellent verbal and written communication skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Knowledge of medical terminology and HIPAA regulations
• Exceptional organizational and time management skills
• Ability to multitask effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in work
• Flexible availability to accommodate various shift schedules
• Team player with a positive attitude
• Professional appearance and demeanor

Nice To Haves

• Experience with medical software and electronic health records systems (preferred)

Responsibilities

• Greet patients warmly and provide outstanding customer service
• Manage patient scheduling and coordinate care from initial evaluation to discharge
• Answer phone calls promptly and professionally
• Perform data entry and maintain accurate electronic medical records
• Verify and update patients' personal and financial information
• Collect, post, and deposit patient payments
• Manage incoming and outgoing correspondence, including faxes and emails
• Maintain a clean and organized reception area
• Assist with various administrative tasks as needed
• Collaborate with medical staff to ensure smooth daily operations
• Uphold patient confidentiality and adhere to HIPAA regulations

Benefits

• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees