Medical Receptionist - SBMA Harlingen

Alpine Physicians•Harlingen, TX

About The Position

Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! Key Responsibilities: Warm Welcome : Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed. Efficient Administration : Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care. Accurate Data Management : Keep patient files up-to-date and balanced, ensuring all information is entered correctly. Professional Communication : Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service. Supportive Office Role : Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team. Organized Environment : Maintain office equipment and supplies, keeping the reception area clean and orderly. Versatile Duties : Take on additional tasks and projects as needed, contributing to the overall success of the team. Positive Patient Experience : Create a lasting, positive impression on every patient who walks through our doors. Qualifications: Education : High school diploma or equivalent. Experience : At least 1 year of receptionist experience, preferably in a healthcare setting. Technical Skills : Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts). Interpersonal Skills : Excellent communication skills to interact effectively and courteously with callers, physicians, and staff. Organizational Skills : Strong ability to prioritize, multi-task, and pay close attention to detail. Team Player : Ability to work well within a team. Independent Worker : Capable of working independently in a high-stress environment with strong organizational skills. Why Join Us? Impactful Role : Be the first point of contact for our patients, making a difference in their healthcare journey. Supportive Team : Work with a dedicated and friendly team that values collaboration and mutual support. Growth Opportunities : Take advantage of opportunities for professional development and career advancement. Positive Work Environment : Enjoy a clean, organized, and welcoming workspace. If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Requirements

High school diploma or equivalent
At least 1 year of receptionist experience, preferably in a healthcare setting
Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts)
Excellent communication skills to interact effectively and courteously with callers, physicians, and staff
Strong ability to prioritize, multi-task, and pay close attention to detail
Ability to work well within a team
Capable of working independently in a high-stress environment with strong organizational skills

Responsibilities

Greet and direct visitors
Handle copay collections
Appointment scheduling
Paperwork preparation
Reminder phone calls
Keep patient files up-to-date and balanced
Answer calls professionally
Screen and take messages
Address caller needs
Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation
Maintain office equipment and supplies
Keep the reception area clean and orderly
Take on additional tasks and projects as needed
Create a lasting, positive impression on every patient