Medical Receptionist

CenterWell • Arlington, TX

5d

About The Position

Become a part of our caring community CenterWell is a subsidiary of Humana, seeking a dedicated, compassionate, and cheerful – Medical Receptionist– who is interested in growing with the company and being a part of something great! Job Functions Outreach to potential new patients and collecting patient charges. Ensure quality customer problems are resolved. Initiate coordination of care documents on behalf of patients. Maintains the reception area, appointment scheduling, and verification of insurances. Answer incoming calls and takes and distributes accurate messages. Greets visitors and determines the nature of their visit. Responds to routine inquiries from internal or external sources. Use your skills to make an impact

Requirements

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Responsibilities

• Outreach to potential new patients and collecting patient charges.
• Ensure quality customer problems are resolved.
• Initiate coordination of care documents on behalf of patients.
• Maintains the reception area
• Appointment scheduling
• Verification of insurances
• Answer incoming calls and takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Responds to routine inquiries from internal or external sources.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED