Medical Receptionist

Center for Advanced Eye Care • Langhorne, PA

33d

About The Position

The Medical Receptionist is the first point of contact for patients and visitors at Center for Advanced Eye Care - Eye Associates of Bucks County. In this key front desk position, you’ll create a positive, professional, and welcoming experience from the moment someone walks through the door. You’ll assist with new patient registration, verify insurance, collect co-pays, manage check-in and check-out, and help triage visitor needs to the appropriate team member. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in being organized and customer-focused.

Requirements

• High school diploma or GED required
• Prior customer service experience required; healthcare or medical office preferred
• Strong communication and organizational skills
• Ability to multitask and stay calm in a busy environment
• Comfortable working with computers and electronic medical records

Responsibilities

• Greet and check in patients and visitors with a friendly and professional attitude
• Complete new patient registration, verifying demographics and insurance information
• Collect co-pays and scan required documents into the electronic health record
• Communicate provider delays and coordinate with clinical staff to maintain efficient patient flow
• Handle check-out, schedule follow-ups, and support patient satisfaction through timely service
• Maintain front desk cleanliness and follow HIPAA guidelines
• Resolve patient concerns with attention and care, coordinating with internal teams when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED