Medical Receptionist
About The Position
The Medical Receptionist is the first point of contact for patients and visitors at Center for Advanced Eye Care - Eye Associates of Bucks County. In this key front desk position, you’ll create a positive, professional, and welcoming experience from the moment someone walks through the door. You’ll assist with new patient registration, verify insurance, collect co-pays, manage check-in and check-out, and help triage visitor needs to the appropriate team member. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in being organized and customer-focused.
Requirements
- High school diploma or GED required
- Prior customer service experience required; healthcare or medical office preferred
- Strong communication and organizational skills
- Ability to multitask and stay calm in a busy environment
- Comfortable working with computers and electronic medical records
Responsibilities
- Greet and check in patients and visitors with a friendly and professional attitude
- Complete new patient registration, verifying demographics and insurance information
- Collect co-pays and scan required documents into the electronic health record
- Communicate provider delays and coordinate with clinical staff to maintain efficient patient flow
- Handle check-out, schedule follow-ups, and support patient satisfaction through timely service
- Maintain front desk cleanliness and follow HIPAA guidelines
- Resolve patient concerns with attention and care, coordinating with internal teams when needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
