Medical Receptionist

Epiphany Business Services, LLC • Des Moines, IA

10h • Onsite

About The Position

A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you’re up for the challenge, we want to hear from you! Please check out our video [https://youtube.com/shorts/ARwfC2ThuNE?feature=share] to learn more about the amazing work our Medical Receptionists do for our patients - https://youtube.com/shorts/ARwfC2ThuNE?feature=share [https://youtube.com/shorts/ARwfC2ThuNE?feature=share] What You’ll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience—welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit—all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there’s so much more!

Requirements

• High school diploma or general education degree (GED).
• Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.

Nice To Haves

• Prior medical receptionist experience preferred.

Responsibilities

• Assist with check-ins and check-outs
• Register patients
• Manage wait times
• Make the reception area warm and inviting
• Deliver friendly and professional customer service
• Gather and double-check patient info
• Handle forms and payments
• Schedule appointments
• Maintain records

Benefits

• Our team members are the key to our success and we’re proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level.
• We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees.
• In addition, we have great vision, dental, and supplemental insurance options.
• We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees