Medical Receptionist

CareAbout

21h•Onsite

About The Position

Medical Specialists of the Palm Beaches is seeking a detail-oriented and friendly Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, verifying insurance and demographic information, ensuring that all referral requirements are met, and managing appointment scheduling. The Medical Receptionist will provide excellent customer service and ensure that the office runs smoothly and efficiently. This is a dynamic role that requires multitasking, patience, and a steady, productive pace.

Requirements

High school diploma or equivalent required.
1-2 years of experience in a medical office or healthcare setting preferred.
Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
Strong organizational, verbal, and written communication skills.
Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
Demonstrated ability to manage confidential patient information with discretion and good judgment.
Proficiency in typing and using a computer keyboard is required.

Nice To Haves

Billing and coding education or certification is a plus.
Knowledge of CPT, ICD-10 codes, and Athena software is a plus.

Responsibilities

Greet patients as they arrive and assist them in signing in.
Verify and update patient insurance and demographic information.
Ensure that HMO patients have the correct referral for their visit.
Direct new patients to complete necessary paperwork and file it appropriately in their charts.
Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
Enter and update patient demographic information in the computer system.
Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
Pull patient charts for incoming faxes and ensure proper handling.
Perform additional administrative duties as assigned to support office operations.