Medical Receptionist

MASC Medical • Los Angeles, CA

6d • $17 - $22 • Remote

About The Position

The Medical Receptionist is the first point of contact for patients and visitors, responsible for managing a high volume of calls, scheduling, and administrative tasks. This role ensures the smooth flow of the clinic and provides excellent customer service to support patient care.

Requirements

• High School Diploma or equivalent (Required)
• 1+ years of experience in a medical office or high-volume customer service setting (required)
• Proficiency with medical scheduling software and electronic health records (EHR).

Nice To Haves

• Associates (Preferred)
• Bilingual candidates preferred

Responsibilities

• Manages high volume incoming and outgoing phone calls efficiently and professionally.
• Schedules and confirms patient appointments, handling reschedules and cancellations.
• Maintains patient records and protects patient confidentiality (HIPAA compliance).
• Greets and directs patients and visitors in a friendly and professional manner.
• Performs general administrative duties

Benefits

• Medical
• Dental
• Vision
• 401K Plan
• Paid Time Away: 3 weeks (2 weeks + 6-7 federal holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees