Medical Receptionist/Pharmacy Technician

Summit Spine and Joint CentersLawrenceville, GA
35dOnsite

About The Position

Under general supervision of a licensed provider, as a Medical Receptionist/Pharmacy Tech, one must be detail oriented with excellent phone call diction, and outstanding customer service skills. We are seeking motivated individuals who can problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Administrative Manager. This position’s primary location will be at the Administrative Building in Lawrenceville, GA.

Requirements

  • Must be personable and detail oriented as a representative of the practice while callers rely on proper information
  • Excellent verbal and written skills for proper documentation of encounters.
  • Background in using EMR software required
  • 1+ year of Medical Assistant, or some other medical setting experience required to be familiar with

Nice To Haves

  • 1+ year of call center experience preferred
  • Pharmacy Technician experience preferred
  • Bilingual candidates encouraged

Responsibilities

  • Assisting patients with questions about their medications
  • Promoting medication compliance among patients
  • Coordinating patients' medication orders
  • Updating patient information on electronic medical records system
  • Communicate with various administrative teams to ensure the proper flow of information to support patient care
  • Following all company policies on patient services standards
  • Be a part of an administrative, pharmaceutical oriented back-office team
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