Medical Receptionist/Patient Care Coordinator

The SpOT Clinic • Daphne, AL

15h • Onsite

About The Position

Join Our Team at The SpOT Clinic! We’re looking for a dependable, energetic, and compassionate Medical Receptionist/Patient Care Coordinator to be the face of our new Daphne/Eastern Shore clinic. This is a full-time position that plays a key role in delivering an exceptional patient experience and ensuring efficient daily operations. Schedule: Our ideal candidate would have availability to work Monday-Friday, 8:00 am to 5:00 pm.

Requirements

• Strong interpersonal and communication skills
• Excellent organizational and multitasking abilities
• Positive, team-oriented attitude and a heart for helping others

Nice To Haves

• Prior experience in a medical or therapy clinic setting preferred
• Familiarity with EMR systems and insurance verification a plus

Responsibilities

• Greeting patients warmly and professionally
• Managing patient check-in and check-out processes
• Scheduling and rescheduling appointments for evaluations and ongoing treatment
• Answering and directing multi-line phone calls
• Collecting co-pays and patient balances
• Running insurance eligibility and verification through our EMR system as needed
• Supporting the clinical team by maintaining positive and professional relationships with staff and families
• Overseeing general office operations to ensure smooth day-to-day function

Benefits

• Partially company-paid medical insurance (BCBS)
• Supplemental insurance (dental, vision, accident, life, disability, critical illness)
• Flexible Spending Account
• 401K with employer match
• Approximately 2 weeks of PTO and 1 week of UTO per year
• 64 holiday hours per year
• ~1 week holiday closure between Christmas and New Years
• Bonus opportunities based on bi-weekly reschedules and schedule stats
• Uniform Allowance
• And More!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed