Medical Receptionist / Medical Records Clerk

Tucson Indian Center • Tucson, AZ

1d • $17 - $24 • Onsite

About The Position

Embraces and Embodies the Identity Document’s Vision, Mission and Purpose Statements; Guiding Principles; Core Values and Strategic Goals. The Medical Receptionist/Medical Records Clerk (MR/MRC) is responsible for providing excellent customer services while performing front desk duties and maintaining the Health Information & Files including electronic health records for the Tucson Indian Center clinic. This includes greeting patients in a positive and friendly manner, verifying eligibility for the Arizona Health Care Cost Containment System (AHCCCS) or other patient payment sources, enrolling new clients, management of receiving and requesting records, and other clerical duties. The MR/MRC is responsible for answering all incoming phone calls to Tucson Indian Center, appointment setting, and clerical functions. The MR/MRC Clerk will ensure the highest quality and level of health care is obtained for all patients. The employee will ensure Tucson Indian Center’s compliance with requirements of the Privacy Act, Health Insurance Portability and Accountability Act (HIPAA) and the Release of Information policy. The MR/MRC will represent the company professionally and positively to enhance and promote the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.

Requirements

• Associate Degree (preferred) in the health, human services or business fields, or certificate of a certified medical office training course. OR;
• High School Diploma or equivalent with five (5) years combined experience in customer service, patient registration, or other direct care medical experience required. OR;
• Bilingual in English/Spanish languages preferred.
• Must possess and maintain a valid Arizona Driver’s License
• Must pass Driver Insurance Carrier’s requirements
• Must obtain a HIPAA certification within 2 weeks of hire.
• Must obtain certifications in Cardio Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid within 3 months of hire.
• Must have an updated Immunization (IZ) Record.
• Must submit a recent report of Tuberculosis (TB) skin test upon employment and provide an update annually.
• Must pass Arizona DPS Fingerprint Clearance (Class I & II).
• Must pass a substance abuse testing upon employment and submit to a random testing during the course of employment.

Nice To Haves

• Bilingual in English/Spanish languages preferred.

Responsibilities

• Provide excellent customer service to visitors, patients, and staff in person and on the phone.
• Manages patient preregistration and eligibility of insurance.
• Responsible for compliance with the eligibility verification, records requirements, and other applicable requirements for Title V Program & other applicable funding.
• Manages medical appointments and providers schedules.
• Medical Records Control.
• Supports the organization as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED