Medical Receptionist Floater - Texas

ENT and Allergy Associates

8d • $18 - $18

About The Position

ENT and Allergy Associates, LLP and Hümi is seeking a self-motivated, people-friendly Full Time Medical Receptionist Floater for our Texas Offices . This position covers our clinical offices in Katy, Kingwood, Memorial City, South Belt, Sugar Land, and Town and Country. Hourly: $17.50-18/hr The Medical Receptionist Floater is the “go to” person, for all issues, questions, and concerns’ relating to front office operations The objective of this position is to assist the Practice Site Administrator. Essential responsibilities Include but are not limited to the following: Travel to designated locations, which are assigned by the regional managers on a weekly basis. This position is a direct report to the regional managers however when on site in locations the floater will report to the PSA. Cover for patient representative, switchboard and surgical coordinator PTO, FMLA and open positions. Assist the Practice site Administrator with all tasks Assists the operations department with Special projects and training new staff Will be on site with the operations department for merger and acquisition training and Go-live Prepare the office in the morning by turning on all office equipment; take phones off service, and collects messages from Answering Service. Answer incoming phone calls, books appointments for physicians’, Allergy and Audiology, and takes messages when necessary. Schedules appointments for Physicians, Audiology & Allergy. Generates all schedules for the following day and updates schedules throughout the day, keeps accurate records of weekly logs (no-shows, Double Books) Greets all incoming patients, ensure all new patients complete necessary paperwork. All information should be double-checked for DOB, SS#, pt. address, and insurance info. The information must be keyed in accurately and in a timely manner. (If information cannot be keyed in at the time the patient is in the office, spot-check to see if all information is completed (enter information, no later than the end of the day.) Scans all patient paperwork into EHR system Verifies insurance coverage at each visit, patient change of address, phone number, if anything has changed since the last time they were here, make sure all records are updated Ensure that all HMO patients have a valid referral before being seen. Create and update patient’s Nextgen and EHR charts. Collect and distribute all incoming faxes, mail, and deliveries. Make certain the waiting room is neat. Ensures phones are on Service, informs service who is on call and locks all doors.

Requirements

• Must be able to work independently
• Must be willing to travel
• Able to deal with varied types of people
• Willing to help the Department in crunch situations
• Able to handle multiple responsibilities and prioritize them well
• Flexible work hours

Responsibilities

• Travel to designated locations, which are assigned by the regional managers on a weekly basis.
• Cover for patient representative, switchboard and surgical coordinator PTO, FMLA and open positions.
• Assist the Practice site Administrator with all tasks
• Assists the operations department with Special projects and training new staff
• Will be on site with the operations department for merger and acquisition training and Go-live
• Prepare the office in the morning by turning on all office equipment; take phones off service, and collects messages from Answering Service.
• Answer incoming phone calls, books appointments for physicians’, Allergy and Audiology, and takes messages when necessary.
• Schedules appointments for Physicians, Audiology & Allergy.
• Generates all schedules for the following day and updates schedules throughout the day, keeps accurate records of weekly logs (no-shows, Double Books)
• Greets all incoming patients, ensure all new patients complete necessary paperwork.
• Scans all patient paperwork into EHR system
• Verifies insurance coverage at each visit, patient change of address, phone number, if anything has changed since the last time they were here, make sure all records are updated
• Ensure that all HMO patients have a valid referral before being seen.
• Create and update patient’s Nextgen and EHR charts.
• Collect and distribute all incoming faxes, mail, and deliveries.
• Make certain the waiting room is neat.
• Ensures phones are on Service, informs service who is on call and locks all doors.

Benefits

• Medical/Dental/Vision insurance
• Company paid long term disability
• Flexible spending account
• Company paid life insurance
• Voluntary life insurance
• 401k
• Pet insurance
• 5,000 car allowance, mileage, parking, tolls reimbursement, and 75.00 per month phone reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees