Medical Receptionist Float

MultiCare Health SystemTacoma, WA
18h$21 - $31Onsite

About The Position

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

  • Post high school office procedures preferred
  • Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
  • Customer service experience
  • Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Responsibilities

  • receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families
  • scheduling
  • registration
  • charge entry
  • payment posting
  • batch balancing
  • cash reconciliation/balancing
  • operating several types of basic office equipment

Benefits

  • Competitive salary
  • Medical
  • Dental
  • Retirement benefits
  • Paid time off
  • Competitive tuition assistance
  • Award-winning residencies
  • Fellowships and career development
  • Generous PTO
  • Code Lavender
  • Employee Assistance Programs
  • Employee Resource Groups
  • Inclusion initiatives
  • Outreach programs
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