Medical Quality Assurance Coordinator

AHRC Nassau • Plainview, NY

106d

About The Position

The position ensures that individuals supported are free from abuse and neglect by conducting thorough incident investigations, including those related to medical issues and deaths. This role involves making recommendations to enhance systems and ensuring compliance with agency policies and OPWDD regulations. The position emphasizes diversity and inclusion, striving to create a welcoming environment where every individual feels valued. Cultural awareness and support for equity and inclusion are key components of this role.

Requirements

• RN, LPN, BA, BS in human services field required.
• Experience with medical or death investigations, oversight of medical records or care preferred.
• High school diploma or equivalent required.
• 3 years' experience in the field required.
• Prior experience conducting investigations preferred.
• Excellent organizational skills and interpersonal skills required.
• Prior experience training required.
• Computer proficiency in Word and Access preferred.
• Qualified NYS Driver's License required.

Responsibilities

• Conducts thorough investigations of reported incidents and allegations of abuse, with a medical focus.
• Interviews staff, analyzes collected information, identifies systemic issues, and develops detailed investigation reports with recommended corrective actions.
• Completes administrative death investigations, including record reviews and solicitation of documents from outside providers (hospital, hospice, rehabilitation, etc.).
• Ensures proper oversight of the incident reporting process.
• Monitors entries in the Incident Reporting Management Application (IRMA), ensuring that all data is complete, accurate, and updated through to the closure of each case.
• Maintains organized and confidential incident files in accordance with regulatory and agency standards.
• Ensures that all incident notifications and documentation submissions to oversight agencies are completed within required timeframes.
• Serves as a point of contact with oversight agencies, providing requested documentation and updates related to investigations as needed.
• Serves as a member of the Human Rights Committee and provides feedback on requests made through the Human Rights designated mailbox.
• Maintains and reviews information in the Human Rights database to ensure consents remain current and relevant.
• Develops and delivers both general and targeted training to agency staff on topics including incident reporting protocols, abuse prevention, and regulatory compliance.
• Performs additional responsibilities and tasks assigned by the supervisor, in support of departmental and agency goals.

What This Job Offers

• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree