Medical Practice Patient Representative (Clerical Office Assistant) - NHMP DB Gastroenterology/Digestive Health - Ridgefield, CT
About The Position
$500 Sign On Bonus (External Hires Only) Title: Medical Practice Patient Representative (Clerical Office Assistant) - NHMP DB Gastroenterology/Digestive Health - Ridgefield, CT. Full Time, 40 hours per week, variable 8 hour shifts between 8:00am - 6:00pm, Monday - Friday. Position will require occasional travel to the Danbury GI office to provide coverage. Future hybrid schedule to be considered based on performance. Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice.
Requirements
- High School Diploma/GED or equivalent
- 1 year customer related experience required
Nice To Haves
- 1+ years of healthcare experience
Responsibilities
- Ensures accuracy of patient's information, including demographics and insurance.
- Performs reception of customers and communicates pleasantly and effectively.
- Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
- Registers, verifies and schedules patient appointments, testing, and referrals.
- Reschedules cancelled, no show, tickler appointments.
- Processes record requests, including the copying, billing, charging and recording.
- Collects co-pays and reconciles moneys for deposit.
- Obtains and coordinates record retrieval for new and established patients.
- Completes audits as assigned.
- Performs intake and processing of medical records and other documentation and correspondence via eFax.
- Presents a professional appearance and image.
- Fulfills all compliance responsibilities related to the position.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
