MEDICAL OFFICE SPECIALIST

Universal Health Services•Henderson, NV

54d

About The Position

Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider's clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services. Position Summary: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

Requirements

High School Diploma or equivalent required
Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred.
Familiarity with medical terminology required
Experience with patient check-in and check-out process (according to clinic protocol)
General medical office procedures
Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
Proficiency in basic computer programs and operating systems, such as Microsoft Office
Excellent communication, organizational and interpersonal skills

Nice To Haves

Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist

Responsibilities

checking schedules and organizing patient flow
accompanying patients to exam/procedure room
assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
collecting patient history
performing screenings per provider guidelines
assisting physicians/nurses with various procedures, charting
relaying instructions to patients/families
answering calls and providing pertinent information
sending/receiving patient medical records
obtaining lab/x-ray reports, hospital notes, referral information, etc
completing forms/requisitions as needed
scheduling appointments
verifying insurance coverage and patient demographics
managing charts to ensure information is completed and accurate