Medical Office Specialist
About The Position
Medical Office Specialist Are you ready to join a fun, engaging, and hardworking team? Pines Health Services—recognized as one of the 2025 Best Places to Work in Maine—is the place to be! We are currently seeking a Medical Office Specialist to join our Presque Isle Family Health Center. The ideal candidate will be committed to our mission, vision, and organizational goals while providing exceptional patient care. Qualified applicants should: Be proficient with computers Demonstrate excellent verbal and written communication skills Be an attentive listener Possess strong problem-solving abilities Be able to prioritize workload effectively Work professionally, both independently and as part of a team Position Summary: Welcomes and orients patients and visitors to the practice, ensuring that demographic, financial, and insurance information is accurately collected and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers.
Requirements
- Be proficient with computers
- Demonstrate excellent verbal and written communication skills
- Be an attentive listener
- Possess strong problem-solving abilities
- Be able to prioritize workload effectively
- Work professionally, both independently and as part of a team
- High school or G.E.D./equivalent preferred.
Responsibilities
- Answers the telephone, deals with patients' calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.
- Schedules patient appointments and keeps providers informed of the schedule.
- Greets patients and visitors determine their needs and direct them appropriately.
- Discharges patients and schedule follow-up appointments and referrals, if needed, per provider instructions.
- Gathers insurance information from patients and explains insurance information to patients.
- Identifies worker's compensation visits and compiles appropriate documents.
- Scan documents into the medical records.
- Gathers patient registration information, ensuring such information is accurate and enters such information into the electronic medical record.
- Collects patient co-pays.
- Faxes, copies, or mail medical information as needed or required.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
