Medical Office Specialist
About The Position
Epic Surgery Center is a premier Medical Spa & Ambulatory Surgery Center dedicated to delivering exceptional patient care and aesthetic services in a modern, welcoming environment. Our experienced healthcare and aesthetic professionals provide advanced treatments with a strong focus on comfort, safety, and patient satisfaction. We are seeking a Medical Office Specialist to join our front office team. This role is ideal for a compassionate, detail-oriented professional who thrives in a fast-paced medical setting and takes pride in creating a seamless, positive patient experience from check-in to check-out. At Epic, every interaction matters. As a Medical Office Specialist, you’ll play a key role in clinic operations and patient satisfaction while working alongside a supportive, collaborative team that values professionalism and growth.
Requirements
- Notary Public certification strongly preferred, or willingness to obtain (certification costs covered by employer)
- Bilingual (Spanish, English) required
- Previous experience in a medical front office or receptionist role preferred
- Excellent communication and customer service skills with a compassionate, professional demeanor
- Proficiency in Microsoft Office; experience with electronic health record (EHR) systems preferred
- High school diploma or equivalent required; additional education in healthcare administration is a plus
Nice To Haves
- Experience in an ambulatory surgery center, urgent care, pain management, or primary care setting is a plus
Responsibilities
- Greet and check in patients with warmth, professionalism, and efficiency
- Verify insurance information, collect required documentation, and obtain necessary signatures
- Answer incoming calls, schedule appointments, and provide accurate, timely information to patients
- Maintain confidentiality and accuracy of patient records in compliance with HIPAA regulations
- Coordinate with clinical staff to support efficient patient flow and clinic operations
- Perform notary services for medical and legal documentation (if certified, or upon obtaining certification with company support)
- Assist with administrative tasks, including scanning, filing, and general front office coordination
Benefits
- Paid time off, paid holidays, and a 401(k) with a 4% employer match
- 80% employer-paid medical insurance for employees, with optional low-cost dental, vision, and family plans
- Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs
- Notary Public certification covered by the employer if not already certified
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
