Medical Office Rep NR
About The Position
As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience. Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk. To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount. Consistently demonstrates customer service expectations as outlined. Consistently makes eye contact and smiles. Demonstrates active listening with positive can do attitude. Consistently respectful, concerned, and shows empathy.
Requirements
- High School Graduate, upon hire or High School GED, upon hire
- None, upon hire
Nice To Haves
- Six (6) months experience in an outpatient setting as a Medical Office Receptionist
- An equivalent amount of experience in a high-volume customer service role in anotherindustry/environment.
- 6 months experience as a Phone Receptionist or Health Information Associate withinDignity Health.
Responsibilities
- Manage patient reception
- Schedule appointments
- Handle calls
- Guide check-in/out
- Verify demographics
- Process payments
- Ensure clear communication between patients and staff
- Maintain an efficient front desk
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
