Medical Office Specialist

Saint Luke's Health System•Kansas City, MO

2d•Onsite

About The Position

Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone, communicating messages through email or Epic. Greeting, registering, and scheduling patient appointments. Collecting patient copayments, making appointment reminder calls, verifying insurance and pre-registration. Ensuring patient data is accurate. Taking live calls. Scanning and or uploading patient information to patients electronic chart. Must be able to provide backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals, etc. Must have the ability to float between multiple locations as assigned. Will be cross trained as required to work in both front office, back office, and scheduling. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct. This position will be based at the Plaza location but will likely float between the metro hospital locations as needed.

Requirements

Less than 1 year Applicable Experience

Responsibilities

Answering the telephone
Communicating messages through email or Epic
Greeting, registering, and scheduling patient appointments
Collecting patient copayments
Making appointment reminder calls
Verifying insurance and pre-registration
Ensuring patient data is accurate
Taking live calls
Scanning and or uploading patient information to patients electronic chart
Provide backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals, etc.
Float between multiple locations as assigned
Cross trained as required to work in both front office, back office, and scheduling
Ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct