Medical Office Receptionist- Assesment Center

The Emerge Center•Baton Rouge, LA

About The Position

We are seeking a Medical Office Receptionist to join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining the smooth operation of our business office, ensuring efficient administrative processes, and facilitating a welcoming environment for our patients.

Requirements

High school diploma or equivalent (Associate's degree in a related field is a plus).
Previous experience in a medical office or healthcare setting is preferred.
Strong interpersonal and communication skills.
Excellent organizational and time management abilities.
Proficiency in using office software and electronic health records systems.
Compassion and dedication to serving the community.
Bilingual skills are a plus but not required.

Nice To Haves

Medtron experience
Insurance Authorization
Insurance Verification
Billing Experience

Responsibilities

Greet and assist patients in a courteous and professional manner.
Schedule appointments and manage the appointment calendar.
Collect and verify patient information, including insurance details.
Manage patient records and ensure accuracy and confidentiality.
Handle incoming calls and inquiries, directing them to the appropriate staff.
Assist with billing and insurance claims processing.
Coordinate with therapeutic staff to ensure a seamless patient experience.
Ensure accuracy in data entry and documentation for billing and medical records.
Maintain a clean and organized office environment.
Assist in other administrative tasks as needed.