Medical Office Receptionist - Surgical Specialists - Full-Time, Days

Texas Health Resources • Willow Park, TX

2d • Onsite

About The Position

Medical Office Receptionist
Bring your passion to Texas Health so we are Better + Together
Work location: Main Location- 101 Crown Pointe Blvd -Suite 102 Willow Park, TX 76087 Once Weekly- 909 Southeast Parkway-Suite 102 Azle, TX 76020
Work hours: Full Time; 40 hours weekly; Monday-Thursday (745am-5pm), Friday (745am-3pm); schedule varies based on individual clinic needs
Adult Care Department highlights:
Strong Teamwork and collaboration
Ability to develop a career with a well-established company
Small clinic with strong work ethic and positive attitudes with a goal towards excellent patient care

Requirements

• High School Diploma or equivalent (REQUIRED)
• Be an outgoing individual with a friendly attitude
• Have strong attention to detail
• Be able to multi-task front desk job responsibilities
• Must have outstanding communication, interpersonal, customer service, and organizational skills
• Have knowledge of insurance authorization/billing requirements
• Have demonstrated strong customer service and communication skills
• Have organizational and time management skills
• Be proficient computer skills
• Have knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

• Six months Medical or Customer Service experience in a Clinical setting (PREFERRED)
• Bilingual - English/Spanish (PREFERRED)

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED