About The Position

Medical Office Receptionist – Heart & Vascular Specialists Clinic – Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location: 4370 Medical Arts Drive, Suite 300, Flower Mound, TX 75028 Work hours: Full-time, 40 hours weekly, Monday thru Thursday, 8:00am – 5:00pm & Friday, 8:00am – 2:00pm Travel: 25%25 to surrounding clinics as needed (mileage reimbursement provided) Heart & Vascular Specialists Clinic Highlights: Strong teamwork and collaboration Fast-paced, high volume Compassion and empathy to our patients and the Team Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Requirements

  • High School Diploma or equivalent (required)
  • Be an outgoing individual with a friendly attitude
  • Have strong attention to detail
  • Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
  • Must have outstanding communication, interpersonal, customer service, and organizational skills
  • Have knowledge of insurance authorization/billing requirements
  • Have demonstrated strong customer service and communication skills
  • Have organizational and time management skills
  • Be proficient computer skills
  • Have knowledge of clinic procedures and regulatory requirements
  • Possess a strong work ethic and a high level of professionalism
  • Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

  • Six months Medical experience in a Clinic (strongly preferred)
  • Six months Customer Service experience in a Business Office Environment (preferred)

Responsibilities

  • Delivers care to patients utilizing the Medical Office Receptionist Process
  • Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Schedules appointments according to office guideline.
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepares charts for patient appointments making sure all necessary information is complete.
  • Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
  • Performs other duties as assigned.

Benefits

  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
  • Strong Unit Based Council (UBC).
  • A supportive, team environment with outstanding opportunities for growth.
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