Medical Office Receptionist / Practice Coordinator

Revel Staffing • Columbia, SC

33d

About The Position

A confidential behavioral healthcare practice is seeking a Medical Office Receptionist / Practice Coordinator to manage front desk operations and support clinicians in delivering exceptional patient care.

Requirements

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• MediClear certification or equivalent required.
• 1+ year of experience in healthcare administration, medical front desk, or customer service preferred.
• Strong multitasking and organizational skills with the ability to prioritize in a fast-paced environment.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.
• Excellent verbal and written communication skills; ability to manage sensitive or urgent situations calmly and professionally.

Responsibilities

• Greet and check in/out patients in a professional, welcoming manner.
• Prepare patient schedules by verifying documentation, insurance eligibility, and credit card on file.
• Manage incoming calls, emails, and portal requests for scheduling, billing, and general inquiries.
• Assist patients with telehealth access, portal troubleshooting, and urgent requests.
• Collect co-payments and account balances, ensuring accurate financial records.
• Maintain office cleanliness and manage administrative tasks such as mail, scanning, and e-faxes.
• Support clinicians with administrative needs, appointment accuracy, and patient communication.
• Ensure HIPAA compliance and handle sensitive information with discretion.

Benefits

• Competitive hourly pay with quarterly bonus potential.
• Comprehensive benefits package and career growth opportunities.
• Work in a collaborative, patient-focused environment supporting mental and behavioral health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED