Medical Office Receptionist / Practice Coordinator

Revel Staffing • Houston, TX

1d

About The Position

A growing behavioral healthcare practice is seeking a Medical Office Receptionist / Practice Coordinator</b> to oversee front -desk operations and ensure smooth administrative support for clinicians and patients. This role is ideal for someone who thrives in a compassionate, detail -oriented environment and is passionate about improving patient access to mental health care.

Requirements

• High School Diploma or equivalent required; Associate’s degree preferred.
• MediClear Certification or equivalent HIPAA credential required.
• 1+ year of experience in healthcare administration, medical reception, or patient -facing customer service preferred.
• Strong multitasking and organizational skills with attention to accuracy.
• Proficiency in Microsoft Office Suite and electronic medical record (EMR) systems.
• Excellent communication skills—able to remain calm, professional, and compassionate during sensitive or high -volume interactions.

Responsibilities

• Greet, check in, and check out patients with professionalism and warmth.
• Verify documentation, insurance eligibility, and payment information before visits.
• Manage incoming calls, emails, and portal messages for scheduling, billing, and general inquiries.
• Assist patients with telehealth setup, portal navigation, and urgent communication requests.
• Collect co -payments and account balances while maintaining accurate financial records.
• Handle scanning, mail, and e -fax processing; keep the reception area organized and patient -ready.
• Support clinicians with appointment coordination, administrative follow -ups, and patient communication.
• Maintain strict HIPAA compliance and safeguard all patient data with confidentiality.

Benefits

• Competitive hourly pay with quarterly bonus opportunities.
• Comprehensive medical, dental, and vision benefits.
• Supportive, patient -focused workplace centered on behavioral and mental health care.
• Ongoing professional development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree