Medical Office Phone Operator

UNITED MEDICAL DOCTORS MASTER • Long Beach, CA

6d • $21 - $25 • Onsite

About The Position

The Medical Office Phone Operator is responsible for answering incoming calls, scheduling appointments, directing calls to appropriate departments, and providing general information to patients and providers courteously and efficiently.

Responsibilities

• Answer and route a high volume of incoming calls in a professional, timely manner.
• Schedule, confirm, and reschedule patient appointments using the electronic health record (EHR) system.
• Verify patient information and update records as needed.
• Respond to general inquiries regarding office hours, locations, and physician availability.
• Take accurate messages and ensure timely delivery to the appropriate staff.
• Maintain confidentiality in compliance with HIPAA regulations.
• Collaborate with front office and clinical teams to ensure smooth communication and patient flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed