Medical Office Manager

National Spine & Pain Centers•Port St. Lucie, FL

7d•Onsite

About The Position

For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Working under the guidance of the Regional Director, this role will: Provide active leadership over all administrative and clinical staff functions and work assignments including patient scheduling, registration, insurance coordination, electronic medical records, patient care provision, standards of best practice, and supply ordering. Effectively supervise center staff and support providers by managing daily work schedules, ensuring optimum performance, creating and fostering a supportive work environment, and upholding all company policies and procedures. Participate in recruiting, hiring, and staff training processes, as well as administer appropriate performance management (including development plans and disciplinary action). Maintain fiscal awareness and understanding of center resources, drivers of costs, budgeting, and forecasting to maximize output and minimize expenses. Collaborate with providers, management, leadership, and other departments to support clinical compliance, operational advances, marketing initiatives, and other company directives. All other duties as assigned.

Requirements

A Bachelor’s degree.
Leadership experience at multi-provider practice required
At least five years of medical office and/or healthcare center management experience, preferably in a private practice setting; an equivalent combination of education and experience may be considered.
Knowledge of business/healthcare operations and standards of best practice, preferably those related to a specialty care provider.
The ability to understand basic healthcare and financial measures as indicators of company performance including profit/loss, accounting for expenditures, labor expenses, utilization, patient satisfaction, and billing metrics.
Knowledge of EMR and/or Electronic Practice Management systems and technologies, preferably Centricity and Modernizing Medicine.
Proficiency with Microsoft Office suite, specifically Word and Excel.
The capacity to work in a fast-paced and demanding environment, while demonstrating resourcefulness and proactivity.
Excellent organizational/multi-tasking skills with acute attention to detail.
Ability to provide outstanding customer service at all times by communicating effectively and professionally with a diverse population.
Ability to travel, as needed.
Authorization to work in the United States without requiring authorization sponsorship by our company for this position now or in the future.
A satisfactory background check inclusive of driving records, criminal records, employment references, education, social security and OIG exclusions.

Responsibilities

Provide active leadership over all administrative and clinical staff functions and work assignments including patient scheduling, registration, insurance coordination, electronic medical records, patient care provision, standards of best practice, and supply ordering.
Effectively supervise center staff and support providers by managing daily work schedules, ensuring optimum performance, creating and fostering a supportive work environment, and upholding all company policies and procedures.
Participate in recruiting, hiring, and staff training processes, as well as administer appropriate performance management (including development plans and disciplinary action).
Maintain fiscal awareness and understanding of center resources, drivers of costs, budgeting, and forecasting to maximize output and minimize expenses.
Collaborate with providers, management, leadership, and other departments to support clinical compliance, operational advances, marketing initiatives, and other company directives.
All other duties as assigned.