Medical Office Manager (Raleigh)

Deerfield Management Companies • Durham, NC

6d

About The Position

Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patient’s physical, mental, and emotional health. We are seeking a conscientious and reliable candidate who brings a strong leadership background to join our team as an Office Manager. This is a full-time position, Monday through Friday, with occasional after-hours as needed. Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers Commitment to maintaining company quality standards Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings Comprehensive benefits package available

Requirements

• Excellent verbal and written communication skills
• Proven leadership abilities
• Strong commitment to confidentiality and integrity
• A growth mindset, with a willingness to learn and adapt
• Flexibility and resilience in a dynamic environment
• Effective time management and workload prioritization skills
• relevant bachelor's degree
• at least three-five years of experience in medical office supervision

Nice To Haves

• certification as a Certified Medical Assistant, or Registered Medical Assistant

Responsibilities

• Complete daily, weekly, and monthly office manager checklists, reports, and documentation.
• Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
• Handle patient complaints promptly with tact and compassion, involving relevant parties when required.
• Analyze operational business metrics to drive business and clinical quality outcomes.
• Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients.
• Interact with vendors, suppliers, and other related entities as necessary.
• Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure.
• Conduct regular staff meetings to share information and address company updates.
• Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees