Medical Office Lead - Dermatology

Skin And Cancer Institute•Santa Maria, CA

3d•Onsite

About The Position

Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 1300 E Cypress, Building A. Santa Maria, CA 93454 The Clinical Office Lead plays a pivotal role in ensuring the smooth and efficient operation of a dermatology and oncology-focused medical office. This position oversees daily clinical workflows, supports medical staff, and ensures exceptional patient care and service delivery. The ideal candidate is a proactive leader with strong organizational skills, clinical knowledge, and a commitment to maintaining high standards in a fast-paced healthcare environment

Requirements

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, transcription, designing forms, and workplace terminology.
Mathematics — Knowledge of arithmetic and how to apply.
Medicine — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Responsibilities

Aides in the oversight and management of clinical flow, the interaction of all clinical staff, and all daily functions.
Works with senior management to plan, post, and manage monthly staffing schedules
Responsible for successful completion and performance assignments per the Assigned Duties List.
Identify performance gaps and escalate concerns to management when necessary
Act as the first point of contact for MA questions and concerns
Provide on-the-spot coaching, guidance, and corrective feedback
Assist with onboarding and training of new Medical Assistants
Assist with Advertising in our area with any material that Marketing provides
Ensure all reports are done by deadline, (daily, weekly, and monthly)
Oversee that all staff complete their job tasks by deadlines
Meet patient satisfaction and continuously work to improve patient satisfaction
Work in a professional manner to resolve conflicts among all staff
Ensure all OSHA, HIPAA, and other government regulations are routinely followed
Make all bank deposits and send copy of deposit receipt to appropriate department
Maintain inventory and send supply orders
Assign and oversee that all logs are properly maintained
Take necessary disciplinary measures with approval from Sr. Manager and HR Director
Ensure that all vehicle maintenance is up to date and all registration and insurance cards are up to date.