Medical Office Greeter
About The Position
Virginia Physicians for Women (VPFW) is seeking a friendly, organized, and dependable Medical Office Greeter to be the first point of contact for patients at our Koger Center location. The position is ideal for someone who genuinely enjoys constant face-to-face interaction, thrives in a fast-paced environment, and takes pride in keeping things moving smoothly. A high visibility role, the Greeter is the first impression of VPFW for our patients and guests and is critical to creating a welcoming, efficient, and positive experience for every patient who enters the office. The Greeter manages high-volume patient flow while supporting front desk operations and assisting with additional administrative tasks as needed.
Requirements
- Highly organized with strong attention to detail and time management skills
- Ability to thrive in a fast-paced, high-volume medical office environment
- Dependable and punctual with a strong work ethic
- Excellent customer service and communication skills
- Patient-focused attitude with a warm, welcoming presence and great smile
- Comfortable working in an electronic medical records (EMR) system to view and track schedules
- Tech-savvy with a strong desire to assist with additional administrative tasks
- Previous medical office or customer service experience preferred
Responsibilities
- Warmly greet and direct patients upon arrival, ensuring a positive first impression
- Manage high-volume patient flow in a fast-paced clinical environment
- Monitor and track patient schedules using the electronic medical record (EMR) system
- Communicate effectively with patients, providers, and staff to ensure smooth operations
- Assist with patient check-out, appointment scheduling, and electronic patient communications as needed
- Support front desk operations and special projects between primary greeting responsibilities
- Maintain a professional, calm, and helpful demeanor at all times
Benefits
- Collaborative, supportive team environment
- Opportunity to make a meaningful impact on the patient experience
- Full-time position with stable hours
- Comprehensive benefits package (medical, dental, vision, PTO, and retirement options)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
