Medical Office Clerk

Avosys Technology•Portsmouth, VA

30d•Onsite

About The Position

Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients. We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best. Is it your calling to serve our Nation’s Heroes? Avosys is seeking a Medical Office Clerk to provide services to the military and their families at the Naval Medical Center in Portsmouth, Virginia. Take advantage of our competitive, comprehensive benefits package including medical, dental, vision, life, short-term disability, long-term disability & 401(k)

Requirements

A fully qualified typist with a minimum of 50 WPM is required.
General medical ethics, telephone etiquette, and excellent communication and customer service skills.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Ability to communicate effectively, both orally and in writing.
High school diploma or General Educational Development (GED) equivalency.
At least 6 months of experience in office setting.
Current certification in Basic Life Support (BLS).
The work is primarily sedentary.
Requirements include prolonged walking, standing, sitting or bending.

Nice To Haves

Medical terminology desired.

Responsibilities

Greets patients/visitors at a front desk, information center or office setting.
Answers main office phone line.
Directs telephone calls to appropriate section for assistance.
Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services.
Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
Obtains updates and files medical records as needed.
Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
Ensures arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed.
Obtains documentation as requested by health-care providers (test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of the medical care and operational support.
Creates appointment schedules and templates in patient appointment computer system.
Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system