Medical Office Associate
About The Position
At New Jersey Pediatric Neuroscience Institute (NJPNI), we believe that every patient should receive exceptional and individualized treatment. Our mission is to provide the best possible healthcare in the areas of childhood developmental disorders and pediatric neurological and neurosurgical diseases. We seek to improve a child’s health and quality of life by delivering expeditious and accurate diagnoses along with a comprehensive array of surgical and nonsurgical therapeutic options. Family involvement, support, and education are critical to a child’s understanding of their illness, treatment of and recovery from that illness. We understand that the entire family is affected by childhood illness and that the needs of each family, like each child, are unique. We believe that by working together, with patients and their families, our neurosurgeons, neurologists, ancillary healthcare providers, therapists, and orthotists deliver the best care in the world. We treat every child, and every family, as our own and our patients’ lives have become an important part of our lives. Are you passionate about pediatric neuroscience? Do you want to be part of a collaborative team that’s transforming the future of neurological care? At NJPNI, we’re committed to advancing the field and improving lives. We invite you to explore exciting career opportunities with us and be part of a team that’s making a real impact.
Requirements
- High school diploma or equivalent
- Experience healthcare and private practice settings preferred.
Nice To Haves
- Knowledge of medical terminology and workflows preferred
- Knowledge of Electronic Medical Records preferred
Responsibilities
- Answer multi-line phone system as needed, route calls, and take detailed messages.
- Schedule new patient requests received electronically daily.
- Process medical records requests according to HIPAA and practice policies.
- Maintain and clear out our scan/fax folders daily and ensure all documents are uploaded to the patient charts same day.
- Maintain an organized workspace and accurate filing systems (electronic and paper).
- Respond to parent/caregiver inquiries with empathy, accuracy, and professionalism.
- Other duties as assigned
Benefits
- 401(k) matching
- Health insurance
- Paid time off
- Health, vision and dental benefits, paid time off and matching 401 (K).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
