Medical Office Associate - Family Practice Colonial Park
About The Position
Penn State Health Medical Group - Family Practice Colonial Park is seeking a Medical Office Associate (MOA) to join their team! This office is situated off Colonial Road in Harrisburg and houses internal medicine, family practice, and a Walk-in lab. The Family Practice Colonial Park office sees an average of 100 patients a day and operates thoroughly on a weekday schedule. The hired MOA will be expected to check patients in and out of appointments, schedule patients for follow-up visits, collect patient co-pays and balances, as well as handle insurance verification. The MOA will also be handling incoming/outgoing phone calls, faxes, and other asynchronous duties as assigned. The ideal Medical Office Associate for this office will be flexible as a team player to ensure all work is completed in the office. Have an interest in training and learning more about family and internal medicine - Family Practice Colonial Park is the office for you!
Requirements
- High School Diploma or equivalent required
Responsibilities
- Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions.
- Registers (or verifies registration of) patients and ensures information is current and accurate.
- Collects insurance copayments and other outstanding balances per policy.
- Answers telephone in a timely and polite manner.
- Obtains signatures on required forms (HIPAA, Consent to Treat, etc.)
- Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient.
- Composes professional, concise eMessages related to patient care needs.
- Generates patient letters, and manages other patient correspondence as required.
- Monitors task lists, eMessage pools, and voice mail lines per guidelines.
Benefits
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
