Medical Office Associate Senior- CMG Piedmont Psych Center- FT/Days

Centra Health • Lynchburg, VA

6d • Onsite

About The Position

The Senior Medical Office Associate serves as the administrative lead for front office and/or back office functions of the practice. This position will oversee the day-to-day business operations in order to optimize the patient experience. This position serves as a main point of contact for all internal and external customer requests and operates independently and with a high level of skill and proficiency.

Responsibilities

• proactively filling/creating provider schedules
• registering patients
• scheduling appointments
• entering charges
• collecting payments
• verifying insurance
• answering phones and directing calls
• contacting patients regarding appointments
• answering billing questions
• assisting patients with questions about financial and insurance matters
• training other Medical Office Associates
• leading process improvement and customer service efforts
• resolving CPT and ICD coding issues with care providers
• resolving issues in billing work queues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed