Medical Office Associate I - Briarcrest Clinics

Penn State Milton S. Hershey Medical Center • Hershey, PA

35d • Onsite

About The Position

Responsible to the Office Manager for providing front office support.

Requirements

• High School Diploma or equivalent required

Responsibilities

• Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions.
• Registers (or verifies registration of) patients and ensures information is current and accurate.
• Collects insurance copayments and other outstanding balances per policy.
• Answers telephone in a timely and polite manner. Obtains signatures on required forms (HIPAA, Consent to Treat, etc.) Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient.
• Composes professional, concise eMessages related to patient care needs.
• Generates patient letters, and manages other patient correspondence as required.
• Monitors task lists, eMessage pools, and voice mail lines per guidelines.

Benefits

• medical, dental and vision with no waiting period
• Total Rewards Program
• Employee Wellness Programs
• Fitness Discounts (University Fitness Center, Peloton)
• Generous Paid Time Off, Personal Time, and Paid Parental Leave
• Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection
• Competitive Pay
• Tuition Reimbursement
• PAWS UP employee recognition program
• HR Solution Center
• Learning and Organizational Development and Virtual Benefits Orientation
• Employee Exclusive Concierge Service for scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees