Medical Office Associate I - Benner Pike

Penn State Health • State College, PA

3d • Onsite

About The Position

The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Penn State Health Medical Group Benner Pike ? Suite 1 is seeking an individual to join the team! This office hosts a variety of specialties, including Cardiology, Vascular Surgery, Family Medicine, Adult Congenital Heart, Endocrinology, and Device Clinic. They are looking for a personable individual who can work independently as well as part of a team. If you enjoy a smaller, family-oriented atmosphere and working in a clinic that offers a wide range of services, Benner Pike Suite 1 could be the perfect fit for you! Responsible to the Office Manager for providing front office support.

Requirements

• High School Diploma or equivalent required

Responsibilities

• Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions.
• Registers (or verifies registration of) patients and ensures information is current and accurate.
• Collects insurance copayments and other outstanding balances per policy.
• Answers telephone in a timely and polite manner.
• Obtains signatures on required forms (HIPAA, Consent to Treat, etc.)
• Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient.
• Composes professional, concise eMessages related to patient care needs.
• Generates patient letters, and manages other patient correspondence as required.
• Monitors task lists, eMessage pools, and voice mail lines per guidelines.

Benefits

• Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
• Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED