Medical Office Associate I - Park Avenue
About The Position
Attend either an eight (8) week Front End Training Program or a six (6) month on-the-job training program, in order to successfully obtain the MOA Certification. Responsible to the Office Manager for providing front office support. The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Family and Community Medicine - Park Avenue is a dynamic and fast-paced outpatient clinic located in the heart of State College, PA, just one mile from Beaver Stadium and close to the vibrant Penn State University community. As the only Penn State Health clinic exclusively serving Family Medicine patients, we are proud to be a vital training site for our Family Medicine Residents, who provide the majority of patient care under the supervision of dedicated faculty. We see an average of 80 patients per day, offering a diverse and ever-changing clinical environment ideal for individuals who thrive on variety and teamwork. This is a unique opportunity to be part of an academic setting that blends community-based care with medical education and innovation. 10-Hour shifts- 7:00a- 5:30p 8-hour shift rotation: 6:45a - 3:15p; 7:45a - 4:15p; 8:00a - 4:30p; 8:30a -5:00p
Requirements
- High School Diploma or equivalent required
Responsibilities
- Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions.
- Registers (or verifies registration of) patients and ensures information is current and accurate.
- Collects insurance copayments and other outstanding balances per policy.
- Answers telephone in a timely and polite manner.
- Obtains signatures on required forms (HIPAA, Consent to Treat, etc.)
- Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient.
- Composes professional, concise eMessages related to patient care needs.
- Generates patient letters, and manages other patient correspondence as required.
- Monitors task lists, eMessage pools, and voice mail lines per guidelines.
Benefits
- Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
- Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Wellwith Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
