Medical Office Assistant FT

United Surgical Partners International•Shelbyville, TN

35d

About The Position

Gastro One - 1310 is a state-of-the-art healthcare facility specializing in gastroenterology and endoscopy procedures. We are committed to providing high-quality, patient-centered care in a comfortable and efficient environment. Our team of dedicated professionals is passionate about improving the lives of our patients. If you're looking to join a dynamic healthcare team that values excellence and patient well-being, Gastro One may be the place for you. Position Overview: Gastro One - 1310 is seeking a Medical Office Assistant to join our administrative team. The successful candidate will play a pivotal role in ensuring the smooth operation of our healthcare facility, working closely with medical staff, patients, and fellow team members.The duties includes check in/out patients, scheduling, insurance verification, answering calls, collection and chart building. The successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

High school diploma or equivalent (associate degree in a related field is a plus).
Prior experience as a medical office assistant, medical secretary, or in a similar role.
Knowledge of medical terminology and electronic health record systems.
Strong interpersonal and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Attention to detail and commitment to maintaining patient confidentiality.
Team player with a positive attitude and a passion for healthcare.
Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

Insurance verification
Obtains precertification from insurance companies for procedures
Requests office notes from referring physician if needed for authorization.
Outbound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
Ensures all required forms are placed in designated areas of the patient's' chart
Surgery scheduling
Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
Preparation of medical consents for each chart prepared
Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
Knowledge of health care financing and Medical Collections preferred.
Other duties as assigned