Medical Office Assistant

Lifepoint HealthRichland Township, PA

About The Position

Assists medical staff in carrying out plans for care of patients.

Requirements

  • High school diploma or equivalent required
  • Experience in a medical setting.
  • Individual must have strong clinical skills, be proficient with medical terminology.
  • Excellent typing/computer skills.
  • CPR or acquired within 2 months of hire

Nice To Haves

  • Graduate of a Medical Office Assistant Program or appropriate on the job training in a medical office or hospital setting.
  • Medical Office Assistant Certification

Responsibilities

  • Assists medical staff in carrying out plans for care of patients.
  • Assists with exams and cultures, point of care testing, minor procedures and other office procedures within scope of practice.
  • Gives IMs, sub q, and oral medications as ordered.
  • Handles patient telephone inquiries, EPIC patient advice requests, provides results to patients and CRMs.
  • Assists physician and mid-level provider in completing prescription refills electronically.
  • Obtains medication prior authorization.
  • Preps daily charts.
  • Transcribes lab and other medical data to charts.
  • Competently documents visits and notes in EPIC including vitals, reconciling medication lists, flow sheets, as well as injections, treatments, etc.
  • Record fridge/freezer temperature logs within compliance requirements.
  • Completes inventory on medical supplies/vaccines.
  • Maintains laboratory quality controls.
  • Participates in Quality Improvement initiatives.
  • Greets patients, families and patrons as they arrive to the clinic.
  • Obtains and verifies all insurance, demographic and financial information with each registration. Updates the information as needed. Obtains copies of insurance cards for the EMR
  • Monitors for and obtains referrals for patients. Instructs patients of requirement of referral prior to being seen on their appointment date.
  • Obtains and prepares all patient charts for the physician practice.
  • Assists in maintaining patient flow during the patient’s visit.
  • Schedules appointments via computerized system for physician practices.
  • Accepts patient payments for bills, copays, etc. and documents accordingly with receipt given to the patient.
  • Schedules surgeries, testing, and hospitalizations, works with insurance companies in pre-certification process, and obtains authorizations for diagnostic tests and referrals.
  • Posts payment in EPIC accordingly, prepares audit journal and balances daily receipts.
  • Prepares daily deposits accordingly.
  • Provides patient care to infants through geriatric patients under the supervision of Physician(s) and Advanced Practitioner(s).
  • Escorts patients to exam rooms, prepares patients for exam.
  • Discharges patients from clinic with their instructions after being seen by a physician or APP.
  • Perform secretarial and general office duties for medical/administrative staff.
  • Other duties as assigned.
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