Medical Office Assistant - Cardiology

Integrated Medical Services (IMS) • Avondale, AZ

9h • Onsite

About The Position

IMS Care Center, headquartered in Phoenix, is a physician-led organization with 500 employees, committed to high-quality innovative health care. The company fosters a culture of ground-breaking ideas and unparalleled opportunity. IMS Care Center is seeking a professional, compassionate, and knowledgeable Medical Office Assistant for its Cardiology department in Avondale. This role primarily involves managing a high volume of incoming calls, scheduling and confirming appointments, logging new patient referrals, and providing front office support to the medical practice.

Requirements

• Bilingual (Spanish/English)
• Excellent communication skills-both written and verbal
• Good computer skills and being familiar with Microsoft (Word and Excel)
• Exceptional interpersonal and communication skills
• Ability to interact with people from different backgrounds and cultures
• Ability to manage multiple changing priorities in an effective and organized fashion
• Knowledge of and adherence to HIPAA guidelines and secure Protected Health Information at all times
• Computer skills that support efficient usage of systems
• Professional demeanor when working with patients face-to-face or over the phone
• High School Diploma or GED
• Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
• Experience with office medical procedures and treatments
• Knowledge of insurance, managed care operations, EMR and scheduling software

Nice To Haves

• 1-2 years’ experience preferred
• Cardiology experience preferred
• EMR (Athena) experience a plus
• Front Office experience in a clinical setting preferred

Responsibilities

• Answer Patient telephone calls and direct them to appropriate person
• Scheduling and Rescheduling of patient appointments
• Verify and update patient demographics
• Verify eligibility for patients

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401k match available
• Paid Time Off
• Short-term disability
• Long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED