Medical Office Assistant

Harlem United Community AIDS Center Inc•New York, NY

16h

About The Position

Upper Room AIDS Ministry (URAM) is a Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible for performing their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Medical Office Assistant performs routine clinical and clerical work. The Medical Assistant anticipates provider and patient needs, follows prescribed procedures and maintains established standards in accordance to Upper Room AIDS Ministry’s Policies and Procedures.

Requirements

Basic computer skills
Flexible, self-motivated and dedicated
Excellent communication skills
Proficient Phlebotomy Skills
Medical Assistant Certification
CCMA Certification
Phlebotomy certification
CPR

Nice To Haves

Knowledge of EMR
Computer literacy
EKG
Spanish/French Bilingual preferred.
Pediatric experience preferred

Responsibilities

Must possess the necessary communication and interpersonal skills in order to interact effectively with patients and staff and work as part of a team. Must demonstrate a high standard of customer service.
Show patients to examination rooms and prepare them for the medical provider
Prepare Room according to scheduled visits and maintain proper inventory of supplies
Record patients' medical history, vital statistics and information such as test results in medical records system (eClinical Works).
Prepares client according to scheduled visit: including chief complaint, Height and weight, Blood pressure, Pulse, Temperature, Peak Flow if Asthmatic or History of any Respiratory disease, Finger stick for diabetics, Completes Preventative Health section in ECW and updates per previous visit changes. Documents recent hospitalizations and emergency room visits, constitutional symptoms and medication adherence.
Maintains clean and organized examination rooms according to HU policies and procedures and universal precautions
Prepares and participates in daily huddles with medical providers, using the Pre-visit Planning tool (Azara)
Creates and updates telephone encounters when reporting and responding to patient medical concerns and requests; forwards to appropriate staff and medical providers
Completes proper documentation for purposes of patient coordination of care obtain consent for release of records from patients, follows through to ensure outside consults and records are received in a timely manner
Completes necessary paperwork and forms
Willing to work extended hours or on Mobile Unit
Collects blood or other laboratory specimens, logs the specimens, and prepares them for testing.
Performs ECG
Attends Mandatory Staff meeting and trainings
Meets with Supervisor according to URAM requirement
Assists client in obtaining prior authorizations for medications and procedures
Participates in Quality Assurance activities
Special projects as assigned by supervisors