Medical Management - Intake Coordinator 145-1032

CommunityCare • Tulsa, OK

22h

About The Position

This non-clinical position supports the department by performing a broad range of clerical duties. Key responsibilities include preparing correspondence to members, providers, and facilities, providing follow up as needed, reviewing service requests for completeness, entering information into the database, compiling data, and running reports. The role also involves receiving telephone calls, answering non-clinical questions, taking information, or referring callers to appropriate parties. Additionally, the coordinator investigates and researches calls from members, physician offices, ancillary vendors, and facilities to facilitate the authorization process. The duties are clerical in nature and do not involve the interpretation of clinical information or evaluations.

Requirements

• Possess strong oral and written communication skills.
• Successful completion of Health Care Sanctions background check.
• Ability to reason logically and to use good judgment when interpreting materials or situations.
• Ability to organize time effectively and set priorities.
• Basic knowledge of medical terminology.
• Proficient in Microsoft applications.
• High School Diploma or equivalent.

Nice To Haves

• Two years related work experience in medical, insurance or doctor’s office environment preferred.
• Successful completion of college level education in health-related field may be applied in lieu of work experience.

Responsibilities

• Prepares correspondence to members, providers, and facilities.
• Provides follow up with providers and members as needed.
• Reviews service requests for completeness of information.
• Enters information into the database, compiles data and runs reports.
• Receives telephone calls, answers non-clinical questions and takes information, or refers callers to appropriate parties.
• Investigates and researches calls from members, physician offices, ancillary vendors, and facilities to facilitate the authorization process.
• Duties and responsibilities of this role are clerical in nature and are not involved in in the interpretation of clinical information or evaluations.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees