Medical Interpreter - Spanish

Hartford Healthcare•New Britain, CT

6d•Onsite

About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. This Medical Interpreter - Spanish is responsible for providing in-person medical interpretation in a healthcare environment for patients, companions, and families. The Medical Interpreter will have expertise on how to communicate when there is a language barrier between multiple parties.

Requirements

Completion of a 40 hour Interpreter Training course that includes medical terminology
High School Diploma or equivalent
Competent bilingual skills in English, a second language, and a level of comfort in challenging situations requiring tact and diplomacy

Responsibilities

Provide language interpretation in various healthcare / medical settings for patients, companions, and visitors.
Observes interpreter standards of practice such as maintaining professional boundaries, respecting patients' rights, and remaining neutral while supporting patient-provider relationship.
Serves as a cultural and linguistic resource for hospital staff and patients.
Understands and adopts the different roles of interpreters (conduit, clarifier, cultural broker, advocate) as appropriate
Uses discretion when discussing confidential issues.
Applies knowledge of ethics and standards of community interpreting to real situations in the healthcare environment.
Utilizes exceptional customer service skills and demonstrates cultural competence when interacting with all customers, patients, visitors, and colleagues.
Ability to work flexible hours and drive to multiple locations across Hartford Healthcare to provide interpreter services as needed.

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