Medical Interpreter II - Baltimore Region

Johns Hopkins Medicine•Baltimore, MD

48d•$24 - $40

About The Position

The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. â¯Read more here! Our patients come from all over the world - and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. YOU belong here. What awaits you: Room for growth! Outstanding team in a diverse work environment! Medical, Dental, and Vision Insurance. Retirement Savings Plan w/employer contribution. Generous Paid Time off & Paid holidays! Employee and Dependent Tuition assistance benefits! Health and wellness programs and MORE! As a Medical Interpreter II, you will: Serve as a medical interpreter for Limited English Proficiency (LEP) patients, family members and health care providers in the consecutive and simultaneous modes. Relay medical information between speakers of two different languages in compliance with all hospital policies and procedures, particularly relating to patient confidentiality, informed consent, and the Code of Ethics. Be responsible for recording all interactions and maintaining appropriate documentation while maximizing customer satisfaction. Support the operations of the department, completes special projects, leads activities to improve processes/ efficiencies, administers on-the-job training and mentors' other staff.

Requirements

3+ years of previous experience performing oral interpretation for a non-English speaking population.
Experience in a health care setting with strong medical vocabulary and knowledge of general hospital policies and procedures.
Bilingual in Spanish or ASL (American Sign Language)
Successful completion of a Medical Interpreter Skills language competency assessment approved by Johns Hopkins Language Services department.
Completion of Medical Terminology training
Completion of Bridging the Gap training
Completion of National Code of Ethics for Interpreters in Healthcare training
Associate's Degree or equivalent experience on a 2:1 basis

Responsibilities

Serve as a medical interpreter for Limited English Proficiency (LEP) patients, family members and health care providers in the consecutive and simultaneous modes.
Relay medical information between speakers of two different languages in compliance with all hospital policies and procedures, particularly relating to patient confidentiality, informed consent, and the Code of Ethics.
Be responsible for recording all interactions and maintaining appropriate documentation while maximizing customer satisfaction.
Support the operations of the department, completes special projects, leads activities to improve processes/ efficiencies, administers on-the-job training and mentors' other staff.