Medical Intake Coordinator

Mantro Mobile Imaging•Las Vegas, NV

About The Position

Mantro Mobile Imaging is seeking an Intake Coordinator to support referral intake, scheduling, and result coordination within a regulated mobile diagnostic imaging program. This role manages referrals and reports through multiple stages of the care coordination process and requires sound judgment, situational awareness, and a professional approach to documentation and communication.

Requirements

1–3 years of healthcare intake, scheduling, or medical administrative experience
Strong documentation skills with attention to clarity, accuracy, and completeness
Ability to evaluate information, identify gaps, and determine appropriate next steps
Professional written and verbal communication skills
Dependable attendance and consistent follow-through
Ability to manage multiple priorities in a time-sensitive environment

Nice To Haves

Experience in diagnostic imaging, radiology, or regulated healthcare environments preferred

Responsibilities

Manage imaging referrals from intake through scheduling within a regulated IDTF environment
Review orders for completeness, accuracy, and required documentation
Ask appropriate clarifying questions when information is incomplete or inconsistent
Apply priority awareness when processing STAT and routine referrals
Coordinate scheduling with patients, facilities, providers, and field staff
Monitor exam progress and imaging status through completion and reporting
Track receipt of final radiology reports and ensure timely delivery
Communicate results to providers and facilities per protocol, including call-backs when required
Escalate delays, STAT findings, or workflow issues appropriately
Document all actions, communications, and outcomes thoroughly, accurately, and professionally
Maintain records that are complete, consistent, and audit-ready
Actively manage inboxes, queues, and task lists to prevent missed or delayed items